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Live Proctoring
The Live Monitoring model involves a human proctor who monitors candidates in real-time during a test to ensure they do not cheat. A proctor’s role is to verify the identity of the candidate, monitor their surroundings, and detect any suspicious behavior during the test. With the increasing trend of online education and remote tests, the live monitoring process has become an important tool for maintaining the integrity of the assessment process. All this is done with the help of artificial intelligence which notifies proctors of any violations it can detect.
Check-in process
The check-in process is a significant step in Live Monitoring during tests. Before the session begins, the
proctor will pause the session for all candidates. Once candidates access the test, they will be redirected
to a screen that informs them that the check-in process is in progress. During the check-in process, the
proctor verifies the identity of the candidate and ensures that their environment is suitable for taking the
test.
The proctor verifies the identity of each candidate by checking their government-issued ID or other
approved forms of identification. They also inspect the candidate’s surroundings to ensure that there are no
unauthorized materials or persons present. The check-in process typically takes only a few minutes, after
which the candidates start the test.
Monitoring process
Proctor can monitor up to 16 candidates simultaneously. During monitoring, the proctor has several options for interacting with the candidate:
Via microphone option- Via microphone and web camera
- By sharing the screen
- By using the chat box to send messages or attach media
Via microphone option
AI-based warnings
In Live Monitoring during tests, the use of AI-based technology can be very helpful to the proctor in maintaining the integrity of the assessment process. The AI can assist the proctor by automatically detecting violations and providing real-time alerts.
The AI is designed to detect violations that occur during the test, such as opening a new tab, not looking directly at the screen, or being out of the camera’s view. When the AI detects a violation, it automatically sends an alert to the proctor, who can then investigate the situation and take appropriate action.
The real-time alerts provided by the AI enable the proctor to intervene quickly and prevent any potential cheating from occurring. For example, if the AI detects that a candidate has opened a new tab, the proctor can immediately investigate the situation and ask the candidate to close the tab. If the system detects that the candidate is not looking directly at the screen, the proctor can remind the candidate of the test rules and ask them to maintain proper eye contact with the screen.
Automated Proctoring
By utilizing Automated technology, the system itself records and monitors test attempts using behavioral trackers. Once the exam is finished, the system generates a credibility report and stores the exam footage for the optional subsequent human validation and review.
Our Automated analysis program is an industry-leading solution that ensures the highest level of test integrity by detecting and flagging a wide range of suspicious behaviors. With YouTestMe, you can rest assured that every test is monitored closely and thoroughly to prevent cheating and ensure the accuracy of results.
YouTestMe’s Automated proctoring is able to detect and flag the following types of suspicious behavior:
- Browser not supported
- The focus changed to a different window
- Full-screen mode is disabled
- Webcam is disabled
- The face not visible or not looking into the camera
- Several faces in front of the camera
- Face does not match the profile
- Similar profile(s) identified
- Atypical keyboard key writing
- Microphone muted or its volume is low
- Conversation or noise in the background
- No network connection
- No connection to mobile camera
- Screen activities are not shared
- The second display is used
Proctoring Recording Review
Our video recording system generates a recording of the test session automatically and makes it available immediately after the test is complete.Therefore, there is no waiting time for accessing the video recording, and our clients can access it as soon as they need it.
Post-Test Audit Process
To ensure the highest level of test integrity, YouTestMe has implemented a thorough post-test audit process. The audit process consists of the following steps:
1. Video recording : The test session of each candidate is automatically recorded and stored for later review. These recordings can be accessed and reviewed until the client decides to delete them.
2. Credibility report : Immediately after the test, our system generates a credibility report. This report shows the distribution of events and violations committed by the candidate during the test. The report is presented on a graph, providing an easy-to-understand visual representation of the candidate's behavior.
3. Proctor report : Our human proctor also generates a report during the test, which includes three main sections:
- ID verification : This section confirms whether the candidate's ID was valid and verified before the test or if the proctor had to request additional verification.
- Environment check : This section reports whether the candidate's test environment was compliant with the testing policies and rules or if there were any suspicious activities or items.
- Test behavior : This section includes a detailed description of any test violations that occurred during the session. Each violation is recorded with a clear time stamp, allowing for easy identification and review.
Additional camera 360° view
You can monitor candidates' environment as if on-site: Candidates can connect a mobile device for a 360° view during their test and view a room and workspace before.
How does it work?
To enhance monitoring during proctored tests, administrators may request candidates to incorporate an extra camera, such as a smartphone camera. This offers a wider perspective of the test-taker's environment, enhancing the integrity of the examination.
To connect the smartphone camera, candidates follow a simple process. They scan the QR code displayed on their computer screen using their phone's camera. Once scanned, they open the link generated by the QR code in their phone's browser. A confirmation message, "Camera successfully connected," assures candidates of the successful connection.
On Android devices, candidates can use either the standard "Camera" app or the "QR & Barcode Scanner" app to scan the QR code. After scanning, they copy the generated link and open it in the Google Chrome browser. In contrast, iOS users utilize the standard camera app to scan the QR code and then open the resulting link in the Safari browser.
Mobile platforms do not support screen capture capabilities. Phone and tablet browsers lack an API for screen recording, so users cannot take videos or photos of their screens. However, the metrics still function. For instance, if a browser tab is opened, it triggers events b1, b2, and b3.
Multilingual Proctors Dedicated to Providing a Positive Proctoring Experience
English and French proctors and support 24/7
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Clear instructions and guidance -
Before starting a test, candidates receive clear instructions and guidance on the proctoring process. This ensures they understand how to follow the proctoring guidelines and successfully complete the test. -
Technical proctoring support -
Our support team provides proctoring support to candidates who are experiencing issues with the proctoring software, such as a malfunctioning webcam or microphone, issues with screen-sharing, or difficulty installing or running the software. -
Privacy and security -
We take candidates' privacy and security seriously, ensuring that their personal information is protected and that the proctoring software is only collecting the necessary data for the test. Our solution complies with ISO 27001, ISO 9001, and GDPR.
YouTestMe helps to ensure that the online test-taking process is fair and accurate while also
protecting candidates' privacy and providing a positive testing experience.
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