This article explains how to prohibit the use of unsupported web browsers during proctored tests, addressing challenges such as potential data loss, technical complications (e.g., microphone or camera malfunctions), and issues with screen sharing. Currently, our supported browsers are limited to Chrome and Mozilla Firefox. Activation of this feature requires users to switch to one of the compatible browsers to gain access to the application and prevent potential technical issues
Prohibiting the use of unsupported browsers
To enable this feature, do the following:
- Select Settings and customization from the System panel in the left side menu.
- Navigate to the System preferences tab.
- Select Browser compatibility.
The table displays the list of all browsers and their status, which can be:
-
- Enabled
- Disabled
Creating a new browser check
To add additional browsers to the table, do the following:
- Click the Create new button.
- Enter the Name of the browser.
- Enter its Regex pattern to be used for this browser check. If the users’ browser matches this regex pattern, this browser check contributes to the users’ browser being considered supported or unsupported by the system.
- Optionally enter a Description.
- Set the status to Enabled or Disabled, depending on whether you wish for the browser to be deemed as compatible or incompatible. If the status is Enabled, this browser regex pattern is matched against the users’ browser. If the status is Disabled, it is not used in the matching process.
- Enter a Link to the website providing information about the browser of this browser check or the download link.
- Click the Save button to confirm the changes.
To change the status of a browser check, select the Edit icon from the Actions button of the desired browser and choose the desired status.
Enabling browser check
To implement the browser check to be executed when tests are initiated, enable the Forbid using unsupported browsers option. When this option is enabled, the application will prevent users from accessing it using incompatible browsers. Otherwise, users will only be warned, but will be granted access.
For more information on how to set up a completely secure test, please see:
