This article explains how to troubleshoot problems related to screen sharing during the equipment check process.
By following the recommendations outlined in this guide, you can overcome screen-sharing hurdles and improve your online interactions.
Common Reasons for Screen-Sharing Problems #
If you’re having trouble sharing your screen, here are some possible reasons:
- Partial Screen Sharing – If you’re experiencing screen sharing issues, it’s possible that you’re not sharing your entire screen.
- Multiple Monitors – To use multiple monitors, you need to duplicate the display so that all monitors show the same content.
- Screen recording is disabled – You’re using a Mac and haven’t allowed the browser to record the screen.
Solutions for Different Browsers #
Depending on the browser used, the steps to troubleshoot screen-sharing issues during the equipment check process can vary. Here are solutions tailored to different browsers:
Using Google Chrome #
Required Browser Permissions #
Ensure that the Window Management permission is enabled in the site settings:
- Click the Google Permissions settings button
- Select Site Settings.
- Scroll down to find the Window Management permission, and from the dropdown menu, select Allow.
Sharing the Screen during the Equipment check #
During the first step of the Equipment check, the system will prompt you to choose what to share. Please make sure to select the “Entire Screen” option.
- Choose the Entire screen tab.
- Click on the screen box.
- Click on the Share button.
Note: If you are using multiple displays, make sure to duplicate them or disconnect the extra monitors.
Using Mozilla Firefox #
Sharing the Screen during the Equipment check #
- Click on the Retry button.
- Choose the Entire screen option from the Select Window or Screen drop-down.
- Click on the Allow button to permit screen sharing.
Note: If you are using multiple displays, make sure to duplicate them or disconnect the extra monitors.
Using A MacOs #
Ensure that screen recording is enabled by following the instructions for Enabling Screen Sharing on Mac.
Resharing Your Screen During the Exam #
If screen sharing stops during your exam due to reasons such as an unstable internet connection or accidental interruption, follow these steps to resume sharing your screen:
- Notification to Reshare: When screen sharing stops, a notification will appear next to your video bubble, prompting you to share your screen again.
- Screen Sharing Dialog: Click on the notification to access the screen-sharing dialog specific to your browser.
- Select Entire Screen: Ensure you select the Entire Screen option in the dialog.
- Choose the Screen: Select the screen to activate the “Share” button.
- Complete the process by clicking the “Share” button.
This will restore screen sharing and allow you to continue the exam seamlessly.
