Knowledge Base
Troubleshooting
- How to Troubleshoot WebRTC Issues
- How to Assign and Unassign Candidates to a Training Course
- How to Check the Mail Server and Sent Emails
- How to Use the Integrated Calculator During the Test
- How to Access the Personal Report (Student’s Perspective)
- How to Locate Your Test in YouTestMe
- How to Restore Access to Your Account with a Password Reset
- How to Troubleshoot Login Issues
- How to Resolve Proctoring Session Start Issues
- How to Resolve Issues When the Proctoring Test Page Won’t Open
- How to Troubleshoot Screen Sharing Issues
- How to Troubleshoot Face Capturing Issues During a Test
- How to Resolve Issues with ID Scanning
- How to Troubleshoot Camera Issues During a Test
- How to Troubleshoot Microphone Issues During a Test
- How to Configure a Camera/Mic to Be Used for Proctored Test
- How to Assign and Unassign Candidates to a Training Course
- How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
- How to Check the Mail Server and Sent Emails
- How to Add/Change Credit Card on Stripe Billing