It’s been more than a year since the pandemic of Covid19 forced society to switch to remote functioning in all spheres of life.
It’s not just education that has migrated to the internet…The whole bureaucracy, from commerce to finances and the labor market, has evolved into the online realm.
Needless to say that working remotely has brought a whole new set of problems for employers, managers, and analysts.
For example, fraudulent behavior has become a growing concern when evaluating employee productivity levels.
Since evaluation and tests are carried out from our homes’ comfort, cheating naturally became a modern-day plague.
Additionally, the exams in various learning centers or in-house can weigh on your budget and are much easier to cheat on.
That’s why government institutions, learning centers, and companies are striving together to figure out ways of preventing fraud in online exams.
Finding an all-encompassing solution that can allow you to stay one step in front of witty candidates is difficult… but not impossible.
This is where testing and assessment software can come in to save the day and make the online evaluation legitimate.
Automate and Secure Online Exam
Even before online testing, the various data suggested that people have a solid inclination to cheat at tests.
The teachers or team leaders can’t supervise every aspect of the test-taking process.
In such a setting, approximately 30% of candidates will probably resort to cheating.
Often, there aren’t enough supervisors to tend to numerous tests and candidates.
Let’s put it like this — if the tester-supervisor ratio is 20 to 1, funny business is bound to occur.
That’s why you should try to find online testing and assessment software that automates the supervision of the whole test-taking process.
So the first step is to use automated software to monitor the test-taking process and make your life easier.
Next, you’ll read the key features your software of choice needs to offer to prevent cheating.
Use the Test Generator and Randomize Questions to Prevent Students from Copying the Entire Answer Sheet
Multiple-choice tests are, without a doubt, the easiest to cheat on. So, the only way to ensure secure testing is to implement software that can randomize the question order for each candidate.
Namely, by randomizing the questions, you’ll significantly decrease the candidates’ ability to memorize and share the correct answers.
Thus, the test generator feature is the first step to ensuring that your candidates don’t cheat.
Ideally, you ought to look for automated testing software that enables you to do that with the click of a button. This means that test-takers won’t be able to jot down the answers and pass them along to each other.
An online exam builder can also allow you to create multiple-choice tests online or import the questions you want to use from your local machine.
Another great functionality you should look for is branching questions, which create a logical question path, further customizing the exam.
Pro tip: Some online quiz makers allow you to create “hotspot” questions, allowing the candidates to select a spot on an image — testing their practical and theoretical knowledge.
Use Automated Proctoring to Ensure That the Candidate Isn’t Using External Resources
Automated proctoring allows you to keep an eye on your candidates at all times — without anyone being there.
Imagine you simply turning on the AI software and letting it do its work while you’re off doing more important things.
If you are a test supervisor, you save time & energy while increasing productivity.
If you’re a test center manager, you also save money you’d spend hiring proctors and supervisors. What’s more, you build authority in your niche and become more credible and legitimate as a learning center.
Here’s how automated online proctoring builds your (brand) presence and ensures credibility:
- Behavioral trackers – monitor head movement of candidates, as well as background noise
- AI technology
- ID authentication – face recognition that compares the test taker to his ID picture
- The lockdown browser prevents candidates from switching screens and tabs, right-clicking, or making screenshots.
- Post-exam credibility reports – allow professional proctors to review the test-taking process and mark suspicious behavior so that supervisors can pay attention to specific parts of the video.
- Display monitoring – prevents candidates from using multiple screens to simply Google the answers on their alternate device.
It ensures test integrity and prevents cheating while allowing candidates to take an exam from the comfort of their homes or offices.
Online proctoring is a potent tool for employee training and development, as it can substitute for personal monitoring.
Live proctoring solutions also monitor and record online assessments via camera and microphone on the candidate’s computer.
Additionally, automated online proctoring utilizes AI software to help you monitor the candidate’s behavior and workflow.
Then, once the process has begun, the online testing software will lock the browser to prevent the examinees from exiting the window. It will even disable the right-click option, just in case.
That way, the examinees can’t simply Google the answers or share the questions with other candidates.
As an added precaution, the remote proctoring tool will also let you know if the window is maximized or if an additional display is connected. Doing so will prevent candidates from using devices to search for answers while taking the test.
Some software will take screenshots along the way, so you can always go back and review what happened during the testing.
All in all, these features ought to ensure secure testing without ever involving you or a proctor in the process.
Keep Tabs on the Candidate’s Cam, Mic, and Surroundings with AI Software Features
Candidates often make use of external resources in their quest to cheat.
Perhaps most commonly, they connect another device or have someone sit next to them to give them answers.
So, first and foremost, the software must monitor the candidates’ cameras and microphones.
Automated online proctoring also has to ensure that the devices are on and that there’s no unauthorized noise or presence in the background.
The online exam proctoring software will connect to the candidate’s system to ensure the right person is taking the test.
The software does that by comparing the picture of the candidate’s ID to the candidate’s facial features. If the wrong person is sitting in front of the feature, you’ll be alerted so you can prevent cheating.
Some candidates will try to get around this by having two people in front of the camera (hoping the software can’t pick up on multiple faces).
So, look for online assessment software that can detect different and unfamiliar faces on the camera.
Any background noise should also be filtered and marked in the subsequent video recording of the test-taking process.
Finally, the time-stamped video with “problematic” behavior will be sent to a real proctor who can review automated software reports.
Pro tip: If you want an instant reaction to the fraudulent behavior, find a company that enables you to hire a Certified Proctor who will keep track of the test as it’s being conducted.
Even though the AI proctoring services prevent cheating per se, this kind of premium support is available if you want to go retro.
So, it comes in handy when your anti-cheating solution can connect you to a professional supervisor who will keep track of the candidate’s behavior and look for any abnormalities.
Additionally, proctored exam software allows both the program and the proctor to monitor the entire process from start to finish.
So, if there’s anything suspicious going on, the proctor will get a real-time report about the activity and can check it out for themselves.
Moreover, a proctor can even view the progress of each candidate during the questions on the test in real time.
They will also have a more precise overview of test results during and after the testing process.
The proctored assessment platform should also allow screen sharing and be able to archive the videos so you can go back and check them.
Suffice it to say, a well-thought-out, proctored online examination allows you to cover all of your bases and be 100% sure a candidate isn’t cheating.
Find a Tool That’s Easy to Implement across the Board
Sometimes the biggest problem with monitoring candidates is learning how to use the online exam software correctly.
If you don’t know how to use the software, you’ll make an opening for the candidates to cheat their way through.
Automated apps can be tricky to use, and many providers don’t have user experience on their minds during development.
That’s why you must find a tool that’s easy to implement and understand from a user’s perspective. Additionally, it should also prioritize making the online test-taking process administrator-friendly.
Make sure the software you purchase is easy to use and comes with high-quality support because migrating people from paper to online examination requires good organization skills and time management.
We also recommend finding one with an online training platform that provides video tutorials, help centers, and customer care.
This way, the test administrators can learn how to grade a test, embed online exams, monitor the candidates proficiently, and help candidates to adopt the new technologies without any hassle.
Also, it’s essential that the software can be implemented across multiple common platforms such as Zoom, Meet, and Webex.
However, if you have a custom communication solution, ensure the automated testing software can also be integrated with it.
Your ultimate goal should be to find a solution that offers a wide array of customizable features — while being intuitive and easy to use.
Having a clear picture of the program’s features will enable you to focus on the test-taking process and get precise results every time.
Repetition is the mother of learning, and we don’t want you to miss any of the essential features that a cheating-prevention software should have, so let’s revise the steps to making your tests legit:
- Use the test generator to randomize the questions and prevent students from copying and passing around the answers
- Use automated proctoring software with these features:
-
- Behavioral trackers – monitor head movement of candidates, as well as background noise
- AI technology
- ID authentication – face recognition that compares the test taker to his ID picture
- The lockdown browser prevents candidates from switching screens and tabs, right-clicking, or making screenshots.
- Post-exam credibility reports – allow professional proctors to review the test-taking process and mark suspicious behavior so that supervisors can pay attention to specific parts of the video.
- Display monitoring – prevents candidates from using multiple screens to simply Google the answers on their alternate device.
- Make sure to monitor the candidates’ surroundings for any background noise and unwanted guests (although the software already does that for you)
- Make sure your software is easy to implement across the board, as too many technicalities can be time-consuming and difficult to monitor
Final Thoughts
Although going remote has come with a lot of benefits, it also has its pitfalls.
As you can see, cheating candidates can become a burden on their instructors.
So, if you’re conducting high-stakes testing, you must find a solution to keep up with candidates and stop them from cheating.
This is the only way to ensure the quality of your testing process.
If you’re looking for a solution that encompasses all of these features and benefits, we recommend checking out YouTestMe Get Certified.
We wrote the article, so it’s safe to say we’ve got your back when all these features are concerned ;)
In a sea of various online learning platforms, YouTestMe stands out as the most well-rounded solution and is accessible and easy to implement.
It allows you to sit back and relax while ensuring that all your candidates are monitored in a foolproof testing environment.
Not to mention, the software offers a high ROI by making your testing secure and your overall costs low — so it quickly pays itself off.
To check YouTestMe GetCertified out for yourself, feel free to reach out to our friendly customer support team and schedule a free trial or a live demo.
