Article verified for Release 14.2 on June 23, 2025.
This article explains how to assign the existing certificates to candidates manually.
- Select Users in the main menu and select User profiles. The list of all users in the system will be displayed.
- Use the search box to find the user to whom you want to assign the certificate. Click the username to open the user’s profile.
- In the Certificates tab, click on the Assign Certificate button.
- From the drop-down menu, select which certificate you want to assign to the candidate (for more information on how to create certificates, please read this article)..
- Fill in the “Valid from” and “Valid to” fields based on the desired validity period for the certificate. If the certificate should remain valid indefinitely, simply leave these fields blank.
- To save the changes and assign the certificate, click the Create button.
Once a certificate is issued, the candidate can access and download it by going to the “My Achieved Certificates” section in their profile.
Note: Depending on the certificate template, if the test name is meant to be added automatically by the system, please note that manually assigning a certificate to a user will not include the test name. To avoid this, we recommend using a certificate template that either already includes the test name as part of the design or does not have a test name field at all.
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